Privacy Policy for Platinum Health Care Miami


At Platinum Health Care Miami (PHCM), accessible from https://platinumhealthcaremiami.com , protecting the privacy of our visitors and users is of utmost importance. This Privacy Policy outlines the types of information collected and recorded by PHCM, how we use it, and your rights concerning that data. By using our website or services, you agree to this policy.

1. Information Collection


We collect personal and non-personal information to improve our services and ensure a smooth experience for our users.

1.1 Personal Information

We may collect personal information from users in various ways, including when users visit our site, fill out a form, book an appointment, or engage with other services and features available on our site. The types of personal information we may collect include, but are not limited to:

- Name
- Email address
- Telephone number
- Medical conditions or health concerns (voluntarily provided)
- Other relevant information that you may choose to share

You can choose not to provide certain information, but this may affect your ability to use certain features of our website.

1.2 Non-Personal Information

We may collect non-personal information about users whenever they interact with our site. This may include:

- Browser name and version
- Device type and operating system
- Referring website
- Pages visited
- Date and time of access
- IP address


2. How We Use Collected Information


PHCM uses the information collected for the following purposes:


- To Book Appointments: Facilitate the scheduling of appointments with healthcare providers

- To Improve Our Website: Personalize the user experience and enhance the quality of our content and services.

- To Communicate With You: Send information or updates regarding your appointments or respond to your inquiries.

- For Marketing Purposes: Provide you with information, newsletters, or promotions about services that may be of interest. You can opt-out of marketing communications at any time.


3. Sharing Your Information

PHCM respects your privacy and does not sell, trade, or rent your personal information to others. We may share your data with:


- Healthcare Providers: To facilitate your appointments and ensure continuity of care. Healthcare providers may use your information as necessary for your medical care.

- Third-Party Service Providers: We may share data with third parties who perform services on our behalf, such as hosting providers, email services, and analytics providers. These parties are obligated to protect your data and use it only for the services provided.

- Legal Requirements: We may disclose your information if required by law, in response to a court order, or to protect our rights.

4. Cookies and Tracking Technologies


Our site may use cookies to enhance the user experience. Cookies are small files stored on your device that help us analyze web traffic or remember your preferences. You can choose to accept or decline cookies. If you decline, some features of the site may not function properly.


4.1 Types of Cookies Used

- Essential Cookies: Required for the operation of the website.
- Performance Cookies: Collect information about how visitors use the site to improve functionality.
- Targeting Cookies: Used for delivering relevant ads and marketing materials.


5. Data Security


We adopt data collection, storage, and processing practices to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.


6. Data Retention


We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.


7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information.
- Restriction: Request that we limit the processing of your personal information.
- Portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to our processing of your data.

To exercise these rights, please contact us at [email protected]

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8. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.


9. Changes to This Privacy Policy


PHCM reserves the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes.


10. Contact Us

If you have any questions about this Privacy Policy or your interactions with our website, please contact us at:

Email: [email protected]
Address: Platinum Health Care Miami, 20801 Biscayne Blvd. Ste 403, Aventura, FL

Last updated: October 9, 2024


I had a colonoscopy at Heathia City Clinic. I was greeted and treated warmly and respectfully and it was the best experience. Thank you for a great work you’ve done!

Thomas Stanley


I would like to thank and compliment the staff at Healthia, including the outpatient, laboratory staff and cardiac division during my stay at your facility on July 9th.


Thomas Stanley


Dr. Douglas was very helpful and willing to answer all the questions and take the time to make suggestions. Thank you for your kindness and help.

Thomas Stanley

About Us

Platinum Healthcare Miami connects individuals with top medical professionals to meet the diverse and evolving healthcare needs of our community, providing exceptional care and personalized service.

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20801 Biscayne Blvd. Ste 403, Aventura, FL 33180, USA

786-540-4363

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